Terms & Conditions

HisaabPro istemal karke aap in shartoun se ittefaq karte hain. Pehle saadgi se English / Urdu mein, phir har section ke andar tafseel.

HisaabPro ek Pakistan-based Software-as-a-Service platform hai jo mobile shop, electronics dealers, furniture stores aur installment (Qist) business owners ke liye specifically design kiya gaya hai. Yeh document (jise aap ge "Agreement" bhi keh sakte hain) aap ke aur HisaabPro Pakistan ke darmiyan legally binding contract hai. In Terms ko istemaal karne se pehle poora parhna zaroori hai — kyun ke yeh define karta hai ke aap kaise service istemaal kar sakte hain, aap ke rights kya hain, aur hamari zimmedaariyan kahan tak jaati hain. Agar aap kisi ek clause se bhi ittefaq nahi rakhte, to please service ka istemaal na karein aur foran support@myhisaabpro.com par contact karein.

Yeh Terms Pakistan ke qanoon ke tehat draft hui hain aur regularly review hoti hain taake aap ke aur aap ke customers ke liye ek safe, transparent aur compliant experience banaya jaa sake. Har material change se pehle aap ko waqt se in-app notification bhej di jaati hai.

1. Acceptance of terms

HisaabPro istemal karne se pehle aap ko in Terms & Conditions aur Privacy Policy ko parhna aur accept karna hota hai. Agar aap kisi bhi clause se ittefaq nahi rakhte to please app use na karein.

2. Account & eligibility

• Aap ki umar 18 saal ya us se zyada honi chahiye.
• Aap Pakistan mein legally registered shop ya business chala rahe hon (sole proprietor bhi qualify hai).
• Account information accurate honi chahiye. Fake CNIC / mobile / shop name use karna terms ki violation hai.
• Ek owner per shop. Aap apne staff (cashier, agent) ko additional user roles ke saath add kar sakte hain.

3. Subscription plans

HisaabPro flat, transparent pricing par chalta hai — koi hidden fee, koi setup charge, koi credit card upfront nahi. Aap sirf apna preferred billing cycle chunte hain aur bank transfer, JazzCash, ya Easypaisa ke through pay karte hain.

• Monthly Plan — Rs. 1,500 / month. Sab premium features unlock. Kabhi bhi renew ya cancel karein.
• Yearly Plan — Rs. 15,000 / year (2 months free vs monthly). Priority Support included.
• Enterprise — unlimited seats + custom integration. Email support@myhisaabpro.com for pricing.
• Signup ke baad WhatsApp verification zaroori hai. Verify hote hi aap subscription pay kar ke immediately app istemaal kar sakte hain.
• Subscription expire hone ke baad app read-only ho jata hai jab tak aap plan renew nahi karte — aap ki data safe rehti hai.

4. Payments & renewals

• Currently manual bank-transfer, Easypaisa, JazzCash accept karte hain. Card payments aane wale hain.
• Payment ke baad aap transaction screenshot upload karte hain. HisaabPro admin 24 hours mein verify karke subscription activate karta hai.
• Subscriptions auto-renew nahi hoti — har period par aap manually renew karte hain. Aap ko expiry se 3 din pehle reminder bhej diya jayega (WhatsApp + push notification).
• Refund policy — payment activate hone ke baad pro-rated refund nahi hota. Lekin agar koi technical issue ki wajah se aap service use nahi kar sake to email karein, ham case-by-case decide karte hain.

5. User responsibilities

Aap kya karne ke zimmedar hain:

• Apne login password ko mehfooz rakhna. HisaabPro kabhi password call ya WhatsApp pe nahi maangti.
• Apni shop data ka regular backup le sakte hain (Export feature se).
• Customer aur Guarantor ki information sahi aur up-to-date rakhna. Galat data risk check ko khaali kar deta hai.
• WhatsApp reminders aur push notifications ko legitimate business purposes ke liye istemal karna.

6. Prohibited activities

Yeh cheezein strictly forbidden hain. Inhi ki wajah se account suspend ho sakta hai bina notice:

• Customer ko misrepresent karna ya jhooti CNIC details fill karna (fraud kaam karna).
• Central Guarantor pool / Blacklist ka istemal kisi person ko defame karne ke liye karna.
• HisaabPro service ko resell, sublicense, ya reverse-engineer karna.
• WhatsApp deeplinks ka istemal spam, harassment, ya illegal messages bhejne ke liye karna.
• Brute-force, scraping, ya security testing without prior written consent.
• Service ko use karke ghair-qanooni interest rates wasoolna (Pakistan State Bank regulations ke khilaaf).

7. Intellectual property

• HisaabPro ka source code, brand, logos, designs, aur copy HisaabPro Pakistan ki property hai.
• Aap ki shop data aap ki property hai — hum sirf custodian hain.
• “HisaabPro” trademark hai — kisi competitor product mein use nahi kar sakte.

8. Limitation of liability

HisaabPro “as-is” provide ki jaati hai. Hum apni taraf se uninterrupted service ki guarantee nahi dete. Ham specifically liable nahi hain:

• Aap ke customers se recovery na hone ki — woh aap aur aap ke customer ke beech ka mamla hai.
• Indirect ya consequential damages (lost profits, business interruption) ki.
• Third-party services (WhatsApp, FCM, banks) ke downtime ki.

Hamari maximum liability us amount ke barabar hai jo aap ne pichle 3 maah mein HisaabPro ko di hai.

9. Termination

• Aap kabhi bhi apna account delete kar sakte hain (Data Deletion Policy dekhein).
• Hum prohibited activities ki surat mein 7 din ke notice par account suspend kar sakte hain.
• Suspension ke baad aap ke pas 30 din ka window hai apni data export karne ka, phir hum permanent delete kar dete hain.

10. Changes to terms

Agar koi material change ho to active accounts ko in-app notification ke through 7 din pehle inform kiya jayega. Continued use change accept karne ke barabar hai.

11. Governing law

Yeh terms Islamic Republic of Pakistan ke qanoon ke under govern hote hain. Disputes Lahore ke civil courts mein resolve honge.

12. Contact information

Kisi bhi sawal ya legal notice ke liye: support@myhisaabpro.com